Privacy policy

Privacy Policy

Soelle AI Studio ("we", "us") operates soelleaistudio.com and sells digital products. This policy explains what information we collect, how we use it, and your choices.

Information we collect
- Contact and order details: your name, email address and billing information when you place an order or download a free product.
- Payment details: payments are processed securely by Shopify and our payment providers. We never see or store your full card number.
- Device and usage information: IP address, browser type and pages visited, collected through cookies and similar technologies to keep the site working and improve it.
- Messages you send us, such as support emails.

How we use your information
- To process orders and deliver your digital files.
- To send order confirmations, download links and support replies.
- To prevent fraud and keep our store secure.

Sharing your information
We do not sell your personal information. We share it only with service providers that help us run our store, such as Shopify (our e-commerce platform), payment processors and email providers, and only as needed to provide their services. We may also share information if required by law.

Cookies
Our store uses cookies to remember your cart, keep you signed in and understand site traffic. You can control cookies through your browser settings.

Data retention
We keep your order information as long as needed for our records and legal obligations.

Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or withdraw consent to marketing. To make a request, email support@soelleaistudio.com.

Children
Our products are intended for adults 18 and over.

Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.

Contact us
Questions about this policy? Email support@soelleaistudio.com.